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Salesforce Saturdays
Join 1,036 Salesforce pros getting one 10-minute tip on Salesforce tech or career growth every Saturday.
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Salesforce Developer Resume: 6 Samples and What to Include
Six Salesforce developer resume samples, junior to lead, with PDFs, plus skills to list from the Platform Developer exam guide and how to write…
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Use Agentforce in Slack
Use Agentforce in Slack: add Slack actions, connect and activate the agent, give access with a permission set, and have a Slack admin approve…
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Agentforce Sales Coach: Setup and Use Cases
What Agentforce Sales Coach does, who can use it, how to set it up on the Opportunity page, and the role-play rules your reps…
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Agent Analytics: How to Monitor Agentforce Agents
Monitor Agentforce agents with Agent Analytics, Sessions & Intents and enhanced event logs: what each shows, what to set up first, and what is…
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Agentforce Agent API: Call an Agent from Outside Salesforce
How to call an Agentforce agent with the Agent API: create an external client app, get a token, start a session, send messages and…
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Agentforce Variables and Filters: Make Agents Follow Rules
How Agentforce variables and action filters stop an agent from breaking business rules, with a worked example, real builder screenshots and Agent Script.
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Agentforce Employee Agent: Set One Up for Your Team
An Agentforce Employee agent is for your staff and runs as the logged-in user. Create one from the template, give access with permission sets,…
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Agentforce Setup for Service Agents: Permissions, Agent User and Enabling Einstein
Set up Agentforce permissions for a service agent: the order to turn features on, admin permission sets, and the agent user license, profile and…
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Deploy an Agentforce Agent from Sandbox to Production
Move an Agentforce agent from sandbox to production with Salesforce CLI: v68 manifest, retrieve and deploy commands, and the after-deploy steps.
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Deploy an Agentforce Agent to Experience Cloud
Add an Agentforce agent to an Experience Cloud site: the Enhanced Chat channel, embedded deployment, Embedded Messaging component and CORS step.
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Agentforce SDR Agent (Engagement): What It Does and Setup
The Agentforce SDR agent, now Agentforce Engagement: what it does, what your org needs, the four setup decisions that matter, and how reps stay…
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How to Write Agentforce Subagent Instructions That Work
How to write Agentforce subagent instructions that work: start small, use customers’ words, reference actions with @, and move must-do rules into logic.