Pass Platform User Experience Designer and prove your designs hold up.

Walk into the exam ready for the scenario questions: research methods, personas, accessibility, human-centered design, declarative page design, usability testing and the Salesforce Lightning Design System. Learn, practice and review every section until picking the right design move feels routine.

$9.99for 12 months of access ✓ 30-day refund
Start passing today, $9.99Try a free lesson →

Checked against official sources Oct 24, 2026 · Enrolled right after checkout

Platform User Experience Designer Cert Lab: 6 exam sections and their weights
24lessons weighted like the exam, so your hours go where the points are
637practice questions that explain every answer
4timed practice exams that show you're ready before you book
$9.99for 12 months, with a 30-day refund

What the Platform User Experience Designer cert can do for you

Salesforce Certified Platform User Experience Designer says you can plan research, apply human-centered design and build usable, accessible experiences on the Salesforce Platform. Here's what people usually want from it, and how this course helps you get there.

A credential for the design work you already do

It's a credential anyone can verify with Salesforce, covering research, design principles, declarative design, testing and the Lightning Design System. That's something concrete for your next review, résumé or rate conversation.

A way into Salesforce for designers

The exam has no prerequisite, so designers and researchers from outside Salesforce can use it to show they know how screens, apps and pages are built on the platform.

A design-led voice for admins and consultants

When you shape page layouts, apps and onboarding, you'll be able to explain the choice in terms of users, accessibility and testing, not just what the setup menu allows.

Walking into the exam calm

By exam day you'll have taken 4 full practice exams on a 105-minute timer, so you'll know where you stand against the 65% pass mark before you pay the $200 fee.

Every feature, and what it does for you

Lessons weighted like the exam

24 lessons follow the official exam guide's 6 sections and weights. Declarative Design is the biggest at 27%, so it gets the most lessons.

10 questions after every lesson

You find out right away whether a lesson stuck, while it's still fresh, instead of finding the gap on exam day.

Every answer explained

Each question explains why the right answer is right and why the other options are wrong, so a scenario you've never seen before still makes sense.

Scenarios like the real thing

Questions put you in a designer's seat: who is the user, what do they need and which move comes next. Short Try it tasks you can do in a Trailhead Playground or a free org.

A section check, flashcards and a practice quiz per section

Short, self-contained study sessions. Ten minutes of flashcards on a lunch break still moves you forward when your week is full.

4 full practice exams

60 questions, a 105-minute timer and the real 65% pass mark. Your results show which sections need work, so you book with evidence instead of hope.

Get the UX Designer Cert Lab, $9.99Try a free lesson →

What you'll be able to do

The exam tests whether you make the right design call for a given user and situation. Here's what you'll know when you finish, and why it matters at work.

  • Pick the right research method and plan what to learn, from interviews to personas and process maps.
  • Apply UX principles, color contrast, accessibility and mobile-first thinking to a screen.
  • Use human-centered, service and relationship design, journey maps and inclusive design.
  • Choose the declarative feature that fits: objects, layouts, Dynamic Forms, reports, apps, Path and guidance.
  • Plan and run usability tests, tree tests, card sorts and A/B tests, and act on what you learn.
  • Describe SLDS, read the grid, tokens, icons and blueprints, and choose base components over custom ones.

Try one before you buy

This is the kind of scenario the exam uses, and the kind you'll practice. A designer sets light gray body text on a white background at a 2.8:1 contrast ratio. What is the minimum contrast ratio for regular text?

Show the answer

4.5:1. SLDS follows WCAG 2.1 AA, which asks for a minimum contrast ratio of 4.5:1 for regular text and icons, and 3:1 for large text (18pt, or 14pt bold). A 2.8:1 gray fails. In the course, every question explains each option like this and links to the source behind it.

Your 6-week plan

A suggested schedule of about 5 hours a week, then a week of practice exams. Go faster or slower, you have 12 months. Each section ends with a section check, flashcards and a practice quiz, so you know it stuck before you move on.

Week 1

Discovery and Human-Centered Design

Research methods and interviewing, user stories and process mapping, Salesforce personas, then human-centered, service and relationship design.

Week 2

UX Fundamentals

The design process and UX principles, color and brand, accessible structure and forms, responsive and mobile design.

Week 3

Declarative Design, part 1

The biggest section. Objects and relationships, page layouts and Dynamic Forms, reports and dashboards, actions, apps and the utility bar.

Week 4

Declarative Design, part 2 and Testing

Path and Kanban, user engagement and in-app guidance, theming and branding, then usability tests, tree tests, card sorts and A/B tests.

Week 5

Salesforce Lightning Design System

Design systems, documentation, interaction states, contrast and tokens, the grid, icons, buttons, focus, blueprints and components.

Week 6

Practice exams and review

Take the timed practice exams. Your results point to your weak sections, so your last hours go exactly where you need them.

Start week 1 today

You're enrolled right after checkout. Or try a free lesson and see if the format fits you.

$9.9912 months
Start week 1, $9.99Try a free lesson

Why a plan built on practice works

Pulling an answer out of memory strengthens it more than rereading does. Researchers call it retrieval practice. In a 2006 study by Roediger and Karpicke, students who practiced recall remembered about 61% a week later, against about 40% for students who reread. Read more in The Science of Studying for Salesforce Certifications.

That's why every part of this course asks you to answer, not just read: lessons, section checks, flashcards, quizzes and practice exams.

See exactly what you'll study

6 sections · 24 lessons · 637 practice questions · 4 practice exams. Try a free lesson before you decide.

Start here · study guide
  • Platform User Experience Designer study guide🔒 Locked
Discovery · 13% · 3 lessons
  • DS1: Research planning, methods and interviewing🔒 Locked
  • DS2: User stories, requirements and process mapping🔒 Locked
  • DS3: Salesforce personas and how to use them🔒 Locked
  • Section check, flashcards and a 12-question practice quiz🔒 Locked
UX Fundamentals · 16% · 4 lessons
  • UF1: The design process, UX principles and artifacts🔒 Locked
  • UF2: Color, contrast, brand and visual design🔒 Locked
  • UF3: Accessible structure, focus, forms and motion🔒 Locked
  • UF4: Responsive design and mobile optimization🔒 Locked
  • Section check, flashcards and a 12-question practice quiz🔒 Locked
Human-Centered Design · 12% · 3 lessons
  • HC1: Human-centered design, UX design, service design and relationship design🔒 Locked
  • HC2: Relationship design in practice and its four mindsets🔒 Locked
  • HC3: Design thinking, ethics, journey maps and inclusive design🔒 Locked
  • Section check, flashcards and a 12-question practice quiz🔒 Locked
Declarative Design · 27% · 7 lessons
  • DD1: Standard and custom objects, fields and relationships🔒 Locked
  • DD2: Page layouts, compact layouts, Lightning pages and Dynamic FormsTry a free lesson
  • DD3: Reports and dashboards🔒 Locked
  • DD4: Actions, apps, navigation and the utility bar🔒 Locked
  • DD5: Path, Kanban and guided workflows🔒 Locked
  • DD6: User engagement, in-app guidance, onboarding and support🔒 Locked
  • DD7: Declarative theming and applying branding🔒 Locked
  • Section check, flashcards and a 16-question practice quiz🔒 Locked
Testing · 11% · 3 lessons
  • TT1: Validating a design with users: usability tests, tasks, focus groups and bias🔒 Locked
  • TT2: Testing structure and choices: tree tests, card sorts, A/B tests and prototypes🔒 Locked
  • TT3: Accessibility testing, test environments and acting on feedback🔒 Locked
  • Section check, flashcards and a 12-question practice quiz🔒 Locked
Salesforce Lightning Design System (SLDS) · 21% · 4 lessons
  • SL1: Design systems, SLDS and systems design🔒 Locked
  • SL2: Design documentation, interaction states, color contrast and design tokens🔒 Locked
  • SL3: Grid, density, icons, buttons and focus in SLDS🔒 Locked
  • SL4: Lightning components, blueprints, utilities and building with SLDS🔒 Locked
  • Section check, flashcards and a 15-question practice quiz🔒 Locked
Practice exams · 4 full exams · 60 questions each
  • Practice Exam 1: 60 questions, 105-minute timer🔒 Locked
  • Practice Exam 2: 60 questions, 105-minute timer🔒 Locked
  • Practice Exam 3: 60 questions, 105-minute timer🔒 Locked
  • Practice Exam 4: 60 questions, 105-minute timer🔒 Locked
Try a free lessonUnlock every section, $9.99

How it's built

The lessons start where candidates lose points on this exam: picking the right method for the situation, accessibility details, and knowing which declarative feature fits. It's not a glossary drill.

Every fact in the course is checked against Trailhead, the Salesforce Lightning Design System site or the research guides that Salesforce's own exam prep links to, and each lesson lists its sources. If a fact can't be sourced, it isn't in the course.

Is it right for you?

You're a designer or researcher

You already know the craft. This shows you how Salesforce frames it: its personas, its design system and the declarative tools you can use without code.

You're an admin or consultant who shapes screens

You build pages, apps and onboarding every day. This gives you the design reasons behind the choices, plus the testing and accessibility side the exam asks about.

You've done Trailhead and want exam-style practice

Badges teach the topics. This adds hundreds of exam-style questions with the reasoning behind each answer, and timed practice exams that tell you when you're ready.

You're retaking after a miss

Timed, exam-weighted practice exams show which sections cost you points, so you can fix those before you pay the $100 retake fee.

Who it's not for

Anyone looking for real exam questions. There are none here. It also isn't a course on design tools or on building Lightning components in code.

Everything you get

24 lessons across all 6 exam sections, plus a study guide
Every section covered, in proportion to its weight on the exam		✓
637 practice questions with explanations: 240 in lessons, 78 in section checks, 79 in 6 practice quizzes, 240 in practice exams
Enough repetition that the right answer comes quickly under time pressure		✓
4 full practice exams of 60 questions each, timed at 105 minutes
Know your score before you book the exam		✓
A section check and flashcards for every section
Quick reviews that fit into a short break		✓
Scenario questions and Try it tasks you can do in a free org
Practice the choice yourself with free tools		✓
Every answer explained, with links to the sources
Learn the reason, then check the source yourself		✓
12 months of access
Study at your own pace and come back to review later		✓
30-day refund
If it isn't for you, email us and get your money back		✓
Your price
The exam itself is $200		$9.99
12 months

For comparison, the exam costs $200 and a retake costs $100, according to the official Salesforce exam guide.

✓ 30-day refund

Questions

How much does the Platform User Experience Designer Cert Lab cost?

$9.99 for 12 months of access to every lesson, quiz and practice exam.

How long does it take to study for the Platform User Experience Designer exam with Cert Lab?

About 28 hours, or roughly 6 weeks at 5 hours a week, based on the lessons, section quizzes and 4 practice exams in the course.

What's in the practice exams?

4 full practice exams of 60 questions each, 105 minutes each, weighted by section like the official exam guide. After you submit, you see the correct answers and an explanation for every question.

Do I need Salesforce experience for the Platform User Experience Designer exam?

No. The exam has no prerequisite. Salesforce recommends hands-on experience as a UX designer, engineer, administrator, stakeholder, facilitator or researcher, plus some time applying UX design concepts on the Salesforce Platform.

Do I need to write code to pass?

No. The exam focuses on research, design, declarative configuration and the Salesforce Lightning Design System. You'll read the names of SLDS classes and styling hooks, but you won't build components.

Why do practice tests help?

Retrieving an answer from memory makes it stick better than rereading. This is called retrieval practice, or the testing effect.

Do I need a Salesforce certification first?

No. The Platform User Experience Designer exam has no prerequisite.

What is the passing score for the Platform User Experience Designer exam?

65% on 60 scored questions in 105 minutes, according to the official Salesforce exam guide.

Which release does the exam cover?

Salesforce says the exam questions align to the Winter '24 release. The course follows the guide's objectives.

How soon can I start?

Right after checkout. You're enrolled as soon as your payment goes through.

How long do I have access?

12 months from the day you buy.

What if it's not for me?

Email refunds@nickfrates.com within 30 days for a full refund. See the refund policy.

Are these real exam questions?

No. Every question is written from the public exam objectives and official sources. Using real exam questions breaks Salesforce's certification agreement.

Earn the cert, and design with proof behind your choices.

Pass the exam, bring sharper research and testing habits to your next project and give yourself a credential you can point to.

$9.9912 months of access ✓ 30-day refund
Start the UX Designer Cert Lab, $9.99

Not ready to buy? Try a free lesson and judge it for yourself.

$9.99 · 12 months
Platform User Experience Designer Cert Lab · 30-day refund
Get access, $9.99

Platform User Experience Designer Cert Lab

Categories: Salesforce Developer
Wishlist Share

About Course

Study course for the Salesforce Certified Platform User Experience Designer exam: lessons for all 6 exam sections (Discovery; UX Fundamentals; Human-Centered Design; Declarative Design; Testing; and the Salesforce Lightning Design System), each with a section check, flashcards and a practice quiz, plus a study guide.

Who it's for

  • Designers and researchers who want a Salesforce credential for the UX work they already do.
  • Admins and consultants who shape screens, apps and pages and want a design-led way to explain their choices.
  • Anyone who missed a pass and wants timed, exam-weighted practice on their weak sections.

What it costs

$9.99 for 12 months of access to every lesson, quiz and practice exam.

How long it takes

About 28 hours, or roughly 6 weeks at 5 hours a week. That's based on what's in the course: 24 lessons at about 30 minutes each, a section check and flashcards for each of the 6 sections, 79 section-quiz questions, and 4 practice exams of 60 questions, each with time to review the explanations.

What you get out of it

  • Lessons follow the official exam guide sections and weights, so your time goes where the points are. Declarative Design is the biggest at 27%, so it gets the most lessons.
  • Every quiz question explains why each option is right or wrong and links to the source: Trailhead, the Salesforce Lightning Design System site or the research field guides that Salesforce points to.
  • Scenario questions that ask what a designer should do next, plus a section check and flashcards at the end of every section.
  • 4 full practice exams of 60 questions each, weighted like the real exam, show your weak sections before you book.

Why practice tests work

Drilling practice tests works because of retrieval practice: pulling an answer out of memory strengthens it more than rereading does. In a 2006 study by Roediger and Karpicke, students who practiced recall remembered about 61% a week later, against about 40% for students who reread. A 2013 review led by John Dunlosky rated practice testing as one of only two high-utility study techniques. Read more in The Science of Studying for Salesforce Certifications.

Pass mark and exam format

60 scored multiple-choice/multiple-select questions plus up to 5 unscored ones, 105 minutes, and a passing score of 65%. The fee is US$200, with a US$100 retake. There's no prerequisite, and no hard-copy or online materials may be referenced during the exam. Salesforce says the exam questions align to the Winter '24 release.

About the name

The exam is Salesforce Certified Platform User Experience Designer. Trailhead lists the credential as User Experience (UX) Designer, and its prep module is called Salesforce Platform User Experience Designer Certification Prep.

FAQ

How much does the Platform User Experience Designer Cert Lab cost?

$9.99 for 12 months of access to every lesson, quiz and practice exam.

How long does it take to study for the Platform User Experience Designer exam with Cert Lab?

About 28 hours, or roughly 6 weeks at 5 hours a week, based on the lessons, section quizzes and 4 practice exams in the course.

What's in the practice exams?

4 full practice exams of 60 questions each, 105 minutes each, weighted by section like the official exam guide. After you submit, you see the correct answers and an explanation for every question.

Do I need Salesforce experience for the Platform User Experience Designer exam?

No. The exam has no prerequisite. Salesforce recommends hands-on experience as a UX designer, engineer, administrator, stakeholder, facilitator or researcher, plus some time applying UX design concepts on the Salesforce Platform.

Do I need to write code to pass?

No. The exam focuses on research, design, declarative configuration and the Salesforce Lightning Design System. You'll read the names of SLDS classes and styling hooks, but you won't build components.

Why do practice tests help?

Retrieving an answer from memory makes it stick better than rereading. This is called retrieval practice, or the testing effect.

Show More

Course Content

Start here: Study guide

  • Platform User Experience Designer study guide

Discovery (13%)

UX Fundamentals (16%)

Human-Centered Design (12%)

Declarative Design (27%)

Testing (11%)

Salesforce Lightning Design System (SLDS) (21%)

Practice Exams
Your first attempt is your real score. Later attempts measure memory. Each exam is a fixed set of 60 questions on a 105-minute timer; aim for 80% before you book.

Student Ratings & Reviews

No Review Yet
No Review Yet