Become a certified Agentforce Specialist.

Building an agent is the easy part. Learn why it works, from prompts and grounding to Data 360 and testing, practice until you're sure, and become the person your team trusts with Agentforce.

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Checked against official docs Oct 11, 2026 · Enrolled right after checkout

Agentforce Specialist Cert Lab: 6 exam sections and their weights
24lessons weighted like the exam, so your hours go where the points are
240lesson questions, each one explained so you learn the why
4timed practice exams that show you're ready before you book
$9.99for 12 months, with a 30-day refund

What the Agentforce Specialist cert can do for you

As teams put AI agents in front of customers and employees, someone has to explain how an agent decides, what it can see and how to prove it works. This cert shows you can be that person, and the course makes sure you actually can.

AI skills on your résumé, backed by Salesforce

The Agentforce Specialist cert is a credential employers can confirm on Salesforce's certification verification page. It turns “I've played with Agentforce” into something concrete for your next review, job search, LinkedIn profile or client pitch.

The person your team asks about agents

When an agent picks the wrong subagent, ignores an instruction or can't find the right article, you'll know where to look: the Agent Script logic, the action, the grounding or the retriever. That's the kind of help people remember.

Straight answers when leaders ask “can we trust it?”

You'll be able to explain what the Einstein Trust Layer does with customer data, whose permissions an agent runs with and how Testing Center and Agent Analytics catch problems. Those are the questions that come up before an agent goes live.

Walking into the exam calm

By exam day you'll have taken 4 full practice exams at the real length: 60 questions in 105 minutes, weighted like the real exam. You'll know where you stand against the 72% pass mark before you pay the $200 exam fee.

Why experienced builders still lose points

You can build an agent in an afternoon and still miss half this exam. It asks why: when a rule belongs in Agent Script logic instead of a prompt line, which Prompt Builder template type and grounding fit, how Data 360 chunks and indexes content for a retriever, and which Testing Center scope catches the bug.

Agentforce also changes every release. In April 2026 topics were renamed subagents, agents are now written in Agent Script, and a new Testing Center moved into Agentforce Studio. Answers that were right last year can be wrong now. Studying from current, sourced material protects the points you'd otherwise lose to old habits.

Every feature, and what it does for you

Lessons weighted like the exam

24 lessons follow the 6 sections and weights in the official exam guide. AI Agents is 35% of the exam, so it gets 8 lessons. You stop guessing what to study and spend your time where the points are.

10 questions after every lesson

You find out right away whether a lesson stuck, while it's fresh, instead of finding the gap on exam day.

Every answer explained

Each question explains why the right answer works and why the others fail. The scenario questions turn on small details, and the reasoning you practice here is the same reasoning you'll use when a real agent misbehaves.

Flashcards, a section check and a quiz per section

Short, self-contained study sessions. Ten minutes of flashcards on a lunch break still moves you forward when your week is full.

Current, with sources you can check

Every fact links to Salesforce Help, the Agentforce Developer Guide or Trailhead, checked Oct 11, 2026 and written in Spring '26 terms like subagents and Agent Script. You won't lose points to last year's answers.

Hands-on tasks and clear diagrams

Short tasks run in a free Developer Edition, so you can practice without touching your employer's org. Diagrams show how agents reason, retrieve and get scored, which makes them easier to explain to others.

Pulling an answer out of memory strengthens it more than rereading does. Researchers call it retrieval practice. In a 2006 study by Roediger and Karpicke, students who practiced recall remembered about 61% a week later, against about 40% for students who reread. A 2013 review led by John Dunlosky rated practice testing as one of only two high-utility study techniques. Read more in The Science of Studying for Salesforce Certifications. That's why every part of this course asks you to answer, not just read.

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The exam, in numbers, and what each one means for you

All from the official exam guide, checked Oct 18, 2026.

60 questions in 105 minutesPlus up to 5 unscored questions, so a little over a minute and a half each. The 4 practice exams in this course use the same 60 questions and 105 minutes, so the pace feels normal by exam day.
72% to passEvery practice exam is scored against the same 72% bar, so you know your margin before you book.
$200 to sit, $100 to retakePractice is far cheaper than a second attempt. The whole course costs $9.99.
AI Agents 35%, Prompt Engineering 20%, Data 360 20%Three sections are three quarters of the exam. They get 17 of the 24 lessons.
Testing 10%, Governance 10%, Multi-Agent 5%Smaller, but full of exact details. Each still gets its own lessons, section check and quiz.
No prerequisite, and no Apex or Python expectedYou don't need to code. You need to know how agents decide, retrieve, get tested and stay governed.

Your 6-week plan

About 5 hours a week. Move faster or slower as you like. You have 12 months.

Week 1: How agents think

AG1 to AG4: Agent Script, hybrid reasoning, deterministic control, subagents and actions. Try a free lesson: it takes about 25 minutes with practice.

What you get: The core of the biggest section. AI Agents is 35% of the exam.

Week 2: Channels, security and agent types

AG5 to AG8, then the AI Agents section check, flashcards and 30-question quiz.

What you get: A third of the exam done, with a quiz score that tells you it's solid.

Week 3: Prompt Engineering

PE1 to PE5: Prompt Builder template types, grounding, access controls and the Einstein Trust Layer.

What you get: Another 20% of the exam, and the answers you need when someone asks what happens to customer data.

Week 4: Data 360 Fundamentals

DL1, DL2, DC1 and DC2: Data Libraries, chunking, indexing, retrievers and RAG.

What you get: Another 20%. Agents that answer from your company's own content, and you'll know why.

Week 5: Testing, governance and multi-agent

TD1 to TD3, GO1 and GO2, MO1 and MO2: Testing Center, deployment, monitoring, MCP and A2A.

What you get: The last 25% of the exam, plus how to show an agent works before and after go-live.

Week 6: Practice exams

4 full exams of 60 questions in 105 minutes, weighted like the real one. Review the explanations, then revisit your weakest section.

What you get: Book the exam when your scores are clear of the 72% pass mark, not before.

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See exactly what you'll study

6 sections, weighted like the exam · 24 lessons · 168 section quiz questions · 4 practice exams. Try a free lesson before you decide.

AI Agents · 35% · 8 lessons
  • AG1: How an agent works: the building blocks of Agent ScriptTry a free lesson
  • AG2: Hybrid reasoning: logic, prompts, Canvas and Script view🔒 Locked
  • AG3: Deterministic control: variables, filters and template expressions🔒 Locked
  • AG4: Subagents and actions: standard, custom, and how the LLM picks them🔒 Locked
  • AG5: Connecting agents to channels: messaging, email, voice, Slack and sites🔒 Locked
  • AG6: The security context an agent runs in🔒 Locked
  • AG7: Employee agent or service agent?🔒 Locked
  • AG8: When to use the Agent API🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Prompt Engineering · 20% · 5 lessons
  • PE1: When to use Prompt Builder, and which template type🔒 Locked
  • PE2: Create, activate and run a prompt template🔒 Locked
  • PE3: Pick the right grounding technique🔒 Locked
  • PE4: Access controls and writing effective prompts🔒 Locked
  • PE5: The Einstein Trust Layer and controlling model access🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Data 360 Fundamentals · 20% · 4 lessons
  • DL1: What an Agentforce Data Library is and what it builds for you🔒 Locked
  • DL2: Data Library considerations: Knowledge, files, retrievers and access🔒 Locked
  • DC1: Chunking, vectorizing and indexing in Data 360🔒 Locked
  • DC2: Retrievers and RAG: individual, ensemble and dynamic🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Testing, Deployment, and Maintenance · 10% · 3 lessons
  • TD1: Test an agent with Testing Center🔒 Locked
  • TD2: How Testing Center evaluations work🔒 Locked
  • TD3: Deploy agents and prompt templates from sandbox to production🔒 Locked
  • Section check, flashcards and a 30-question practice quiz🔒 Locked
Governance and Observability · 10% · 2 lessons
  • GO1: Manage and monitor agents in production🔒 Locked
  • GO2: Agent Analytics and Agent Optimization🔒 Locked
  • Section check, flashcards and a 24-question practice quiz🔒 Locked
Multi-Agent Orchestration · 5% · 2 lessons
  • MO1: When to use a multi-agent architecture🔒 Locked
  • MO2: Open standards for agents: MCP and A2A🔒 Locked
  • Section check, flashcards and a 24-question practice quiz🔒 Locked
Full practice exams · 4 × 60 questions
  • Practice Exam 1🔒 Locked
  • Practice Exam 2🔒 Locked
  • Practice Exam 3🔒 Locked
  • Practice Exam 4🔒 Locked
Try a free lessonGet the Cert Lab, $9.99

Your instructor

Nick Frates

Nick Frates, senior Salesforce developer

Nick builds on Salesforce every day, including agents, Flow and Apex. His Salesforce Lightning Flow Builder: The Complete Guide course on Udemy teaches Flow from the ground up, and Flow is still how many agent actions and grounding steps get built.

For this lab he worked from Salesforce Help, the Agentforce Developer Guide and Trailhead, loading each page in full and dating every fact. If a feature couldn't be confirmed on an official page, it isn't in the course.

Nick loved Focus on Force and used it constantly on his way to 17 Salesforce certifications. He learned fastest by taking practice tests rapid-fire, over and over, so he built Cert Lab around that: fast testing with up-to-date links and screenshots, designed to test you to success.

Is it right for you?

You're an admin moving into AI work

You already know the platform. This adds the agent, prompt and Data 360 skills that make you the obvious choice when your company starts its next Agentforce project.

You're a developer or architect

You'll go past the happy path to the edges the exam tests: what the Trust Layer masks, when a retriever needs a filter and which Testing Center scope fits. The guide doesn't expect Apex or Python, so the focus stays on design.

You're a consultant

Clients want someone who can tell them what an agent can and can't do. The cert gives you a credential to put in front of them, and the course gives you the answers behind it.

You've built agents but haven't passed yet

Builders usually know one way to do things. Exam-weighted practice exams show which sections cost you points, so you can fix them before you pay the $100 retake fee.

You're short on time

About 28 hours in total, or roughly 6 weeks at 5 hours a week. Lessons, flashcards and quizzes split into short sessions, and you have 12 months to finish.

Who it's not for

Anyone looking for real exam questions (there are none here) or complete beginners who have never used Salesforce. Start with the free Admin course instead. It costs nothing and gives you the platform basics first.

Everything you get

24 lessons across all 6 exam sections: Agent Script, Prompt Builder and grounding, Data 360 and RAG, Testing Center, observability and multi-agent orchestration
Every section covered, in proportion to its weight on the exam		✓
240 lesson questions (10 per lesson), each with why the other options are wrong
Learn the reasoning, not just the answer		✓
A section check, flashcards and a practice quiz for all 6 sections (168 quiz questions in all)
Quick reviews that fit into a short break, and proof a section is solid before you move on		✓
4 full practice exams of 60 questions in 105 minutes, weighted like the official exam guide
Know your score before you book the exam		✓
Hands-on tasks you can run in a free Developer Edition org
Practice for real without a paid license or your employer's org		✓
Original diagrams of how agents reason, retrieve and get scored
See how it fits together, then explain it to your team		✓
Every fact linked to official docs, re-checked when Agentforce changes
Study what's true for this release, not last year's		✓
Bonus: Platform Administrator Cert Lab (all 8 sections)
Fill platform gaps now, or use it for your next cert		Free
12 months of access
Study at your own pace and come back to review later		✓
30-day refund
If it isn't for you, email us and get your money back		✓
Your price$9.99
12 months

For comparison, the exam costs $200 and a retake costs $100, according to the official exam guide.

✓ 30-day refund

Questions

I already build agents. Will this help?

That's who it's for. Builders usually know the happy path. The exam tests the edges, like what the Trust Layer masks, when a retriever needs a filter, or which Testing Center scope can't use mocked data.

How is this different from Trailhead?

Trailhead is free and official, so use it too. Cert Lab is organized by exam section and weight, with scenario questions, timed practice exams and an explanation for every answer.

What if I fall behind the 6-week plan?

Nothing is lost. The plan is a guide, not a deadline. You have 12 months of access, and the section checks and flashcards make it easy to pick up where you left off.

How much does the Agentforce Specialist Cert Lab cost?

$9.99 for 12 months of access to every lesson, quiz and practice exam.

How long does it take to study for the Agentforce Specialist exam with Cert Lab?

About 28 hours, or roughly 6 weeks at 5 hours a week, based on the lessons, section quizzes and 4 practice exams in the course.

Do I need another certification first?

No. The official exam guide lists no prerequisite. It recommends Platform Administrator and Platform App Builder, which is why the Platform Administrator Cert Lab is included free.

Do I need to know Apex or Python?

No. The exam guide says candidates aren't expected to know coding languages such as Apex or Python, or to fine-tune large language models.

What is the passing score for the Agentforce Specialist exam?

72% on 60 scored questions in 105 minutes, according to the official exam guide. The exam costs $200 and a retake costs $100.

What's in the practice exams?

4 full practice exams of 60 questions each, weighted by section like the official exam guide. After you submit, you see the correct answers and an explanation for every question.

Agentforce changes every release. Is this current?

Yes. Every lesson was checked against Salesforce Help and the Agentforce Developer Guide on Oct 11, 2026, using Spring '26 terms such as subagents and Agent Script. When a release or the exam guide changes something, the affected lessons are re-checked and updated.

Do I need a paid org for the hands-on tasks?

No. The tasks run in a free Developer Edition, which Salesforce describes as a free Salesforce Platform environment with Agentforce and Data 360. You don't need your employer's org or a paid license. The lessons, questions and flashcards don't need an org at all.

How soon can I start?

Right after checkout. You're enrolled as soon as your payment goes through.

How long do I have access?

12 months from the day you buy.

What if it's not for me?

Email refunds@nickfrates.com within 30 days for a full refund. See the refund policy.

Are these real exam questions?

No. Every question is original, written from the public exam objectives and official docs. Real exam questions would break Salesforce's rules and could cost you your certification.

Become the person your team trusts with Agentforce.

Pass the exam, understand why agents behave the way they do and give yourself a credential you can point to.

$9.9912 months of access ✓ 30-day refund
Get the Cert Lab, $9.99

Not ready to buy? Try a free lesson and judge it for yourself.

Comparing prep options? See Focus on Force vs Cert Lab for Agentforce Specialist.

$9.99 · 12 months
Agentforce Specialist Cert Lab · 30-day refund
Get the Cert Lab, $9.99

Agentforce Specialist Cert Lab

Categories: Salesforce Developer
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Cert Lab study guide for the Salesforce Certified Agentforce Specialist exam: 6 exam sections, AI Agents 35%, Prompt Engineering 20%, Data 360 Fundamentals 20%, Testing, Deployment and Maintenance 10%, Governance and Observability 10%, Multi-Agent Orchestration 5%

About Course

Study guide for the Salesforce Certified Agentforce Specialist exam. All 6 sections of the official exam guide are live: AI Agents (35%), Prompt Engineering (20%), Data 360 Fundamentals (20%), Testing, Deployment and Maintenance (10%), Governance and Observability (10%) and Multi-Agent Orchestration (5%).

You get 24 short lessons with original diagrams, 240 practice questions with explanations, a section check and flashcards for every section, and 6 practice quizzes with 168 questions in all. 12 months of access.

Who it’s for

  • Admins, developers and consultants who build or configure agents in Agentforce Builder.
  • People who work with Prompt Builder, grounding, Data 360 and Testing Center and want the exam to match their day job.
  • Anyone who missed a pass and wants timed, exam-weighted practice on their weak sections.

What it costs

$9.99 for 12 months of access to every lesson, quiz and practice exam.

How long it takes

About 28 hours, or roughly 6 weeks at 5 hours a week. That's based on what's in the course: 24 lessons at about 30 minutes each, a section check and flashcards for each of the 6 sections, 168 section-quiz questions, and 4 practice exams of 60 questions, each with time to review the explanations.

What you get out of it

  • Lessons follow the official exam guide sections and weights, so your time goes where the points are.
  • Every quiz question explains why each option is right or wrong and links to the official Salesforce documentation.
  • A section check and flashcards close every section, so you review before you move on.
  • 4 full practice exams of 60 questions each, weighted like the real exam, show your weak sections before you book.

Why practice tests work

Drilling practice tests works because of retrieval practice: pulling an answer out of memory strengthens it more than rereading does. In a 2006 study by Roediger and Karpicke, students who practiced recall remembered about 61% a week later, against about 40% for students who reread. A 2013 review led by John Dunlosky rated practice testing as one of only two high-utility study techniques. Read more in The Science of Studying for Salesforce Certifications.

FAQ

How much does the Agentforce Specialist Cert Lab cost?

$9.99 for 12 months of access to every lesson, quiz and practice exam.

How long does it take to study for the Agentforce Specialist exam with Cert Lab?

About 28 hours, or roughly 6 weeks at 5 hours a week, based on the lessons, section quizzes and 4 practice exams in the course.

What's in the practice exams?

4 full practice exams of 60 questions each, weighted by section like the official exam guide. After you submit, you see the correct answers and an explanation for every question.

Why do practice tests help?

Retrieving an answer from memory makes it stick better than rereading. This is called retrieval practice, or the testing effect.

Show More

Course Content

AI Agents (35%)

  • AG1: How an agent works: the building blocks of Agent Script
  • AG2: Hybrid reasoning: logic, prompts, Canvas and Script view
  • AG3: Deterministic control: variables, filters and template expressions
  • AG4: Subagents and actions: standard, custom, and how the LLM picks them
  • AG5: Connecting agents to channels: messaging, email, voice, Slack and sites
  • AG6: The security context an agent runs in
  • AG7: Employee agent or service agent?
  • AG8: When to use the Agent API
  • AI Agents: Section check
  • AI Agents: Flashcards
  • AI Agents: Practice Quiz

Prompt Engineering (20%)

Data 360 Fundamentals (20%)

Testing, Deployment and Maintenance (10%)

Governance and Observability (10%)

Multi-Agent Orchestration (5%)

Practice Exams
Four full 60-question practice exams, weighted like the official exam guide.

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