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Admin & Configuration
Declarative Salesforce admin skills: security, data, reports, formulas, validation rules and releases.
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Field-Level Security in Salesforce: How to Set It and Check Who Can See a Field
Field-level security decides who can see and edit each field. Learn how to set it in a permission set or on one field, and…
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Salesforce Approval Process: Setup, Steps and Real Examples
How to build a Salesforce approval process: Jump Start vs Standard wizard, entry criteria, approvers, actions, activation, real examples and mistakes to avoid.
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Zendesk vs Salesforce Service Cloud: Which Support Tool to Pick
Zendesk vs Salesforce Service Cloud: how they differ, which team fits each, and what really moves if you migrate or connect the two. Read…
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HubSpot vs Salesforce: Features, Pricing and Which Fits Your Team
HubSpot vs Salesforce, read from each company’s own pages: features, how the plans are packaged, customization, AI and which one fits your team size…
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Salesforce Data Loader: What It Is and How to Use It
How to install and use Salesforce Data Loader: insert, update, upsert, delete and export records with CSV files, plus settings, success and error files,…
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HubSpot Salesforce Integration: How the Sync Works and How to Set It Up
How the HubSpot Salesforce integration works: what syncs, the setup steps, field mappings and sync rules, inclusion segments, and fixes for common errors.
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Salesforce Alternatives: The Best CRMs to Consider and When Salesforce Still Wins
Compare HubSpot, Zoho CRM, Pipedrive, Freshsales and Dynamics 365 Sales with Salesforce, with prices from each vendor’s page and when Salesforce still wins.
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Salesforce Large Data Volumes: Data Skew, Indexes, Skinny Tables, Big Objects and Archiving
Large data volumes in Salesforce explained: the three kinds of data skew, selective queries and indexes, skinny tables, big objects, archiving and external objects.
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Master Data Management in Salesforce: MDM Styles, Golden Records and Data Governance
Master data management in Salesforce explained: the four MDM styles, golden records, survivorship rules, merging, Data Cloud’s key ring and data classification.
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Salesforce Standard Object Data Model: Sales, Service and Field Service ERD Diagrams
The Salesforce data model in two ERD diagrams: how Account, Contact, Opportunity, Case, Asset and WorkOrder relate, plus the relationship limits to know.