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Cert Exam Prep
Study guides, practice questions and study plans for Salesforce certification exams.
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Agentforce Sales Consultant vs Service Consultant: Which First?
Hi friends, Take the Agentforce Sales Consultant exam first if your work is opportunities, forecasts, quotes and territories; take the Agentforce Service Consultant exam…
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Apex Classes in Salesforce: Syntax, Access Modifiers and Examples
Hey friends, An Apex class is a blueprint: the variables it holds and the methods that act on them. If you’ve seen Java, the…
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Salesforce Entitlements and Entitlement Processes Explained
Hey friends, Entitlements are how Salesforce answers two questions on every case: is this customer allowed support, and how fast do we owe them…
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Custom Metadata vs Custom Settings vs Custom Objects: How to Choose
Hey friends, All three let you store rows of custom data, so they look interchangeable. They aren’t. The real question is what kind of…
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How to Set Up Email-to-Case in Salesforce
Hey friends, Email-to-Case turns emails sent to your support address into cases. Turning it on takes five minutes. Getting it right takes a little…
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Salesforce Sandbox: What It Is and How It Works
Hey friends, A Salesforce sandbox is a copy of your production org that lives on its own. You build and test there, and nothing…
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Future vs Queueable vs Batch Apex: Which Async Apex to Use
Hey friends, Salesforce gives you three main ways to run Apex later instead of right now: future methods, Queueable Apex and Batch Apex. (Scheduled…
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Salesforce Triggers: Before vs After, Events and Context Variables
Hey friends, Every Apex trigger runs either before or after the record is saved, and picking the wrong one is the most common trigger…
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Territory Management vs Role Hierarchy vs Sharing Rules
Hey friends, All three of these open up access to records, and all three start from the same place: your org-wide defaults, the most…
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Platform Developer I Preparation Plan for Non-Programmers
Hey friends, If you’ve never written code, plan on about 10 weeks for Platform Developer I: two weeks of plain programming basics in Apex…