Refund Policy
Cert Lab courses come with a 30-day money-back guarantee. If a course isn’t right for you, email me and you’ll get a full refund. No questions asked.
“I’m Nick Frates, a senior Salesforce developer. If Cert Lab isn’t right for you, I’ll refund you.”
Nick Frates, creator of Cert LabHow it works
Email me
Write to refunds@nickfrates.com within 30 days of buying, from the email address you used at checkout.
Refund within 24 hours
Your refund is processed within 24 hours of your email, back to your original payment method.
Done
No questions asked. Your course access ends when the refund is issued.
The details
- Full refund within 30 days of purchase, no questions asked.
- Email refunds@nickfrates.com from the email you used at checkout.
- Processed within 24 hours of your email request.
- Refunded to your original payment method.
- Course access ends when the refund is issued.
- Paid courses include 12 months of access from the day you buy. Purchases older than 30 days aren’t eligible for a refund.
Questions
Do I need to give a reason?
No. Just email refunds@nickfrates.com within 30 days and ask for a refund.
How long until I see the money?
I process refunds within 24 hours of your email. Your bank or card provider may take a few extra days to show it on your statement.
What if it’s been more than 30 days?
Purchases older than 30 days aren’t eligible for a refund. Your 12 months of access stay active.